Privacy Policy

This policy explains how we handle information on toumainsurance.com and in the internal tools we use to run TOUMA Insurance Consultants ("TOUMA", "we", "us").

1. Information we collect

When you contact us by phone, WhatsApp, email or our website form, we may collect your name, phone number, email and the insurance details you share. We use this only to answer your request and provide insurance consulting services.

2. How we use it

3. Sharing

We share information only with insurers involved in your policy and service providers that help us operate, such as secure cloud storage. We do not sell your personal information.

4. Internal automation and Google services

Our internal tool, "TOUMA n8n", connects to our own Google Drive accounts to back up business records and documents. Only TOUMA staff use it. It accesses only our Google accounts and does not collect or share data from other Google users.

Google Analytics and Meta Pixel

We use Google Analytics to understand visits and how people use this website. We use Meta Pixel to measure advertising, including visits to confirmation pages. These services may use cookies or similar tools and process browser, device and visit information. Your browser or privacy settings may limit measurement. Contact us if you have questions.

Google Analytics وMeta Pixel

نستخدم Google Analytics لمعرفة كيفية زيارة الموقع واستخدام صفحاته. ونستخدم Meta Pixel لقياس الإعلانات، بما في ذلك زيارات صفحات التأكيد. قد تستخدم هذه الخدمات ملفات تعريف الارتباط أو تقنيات مشابهة وتعالج معلومات عن المتصفح والجهاز والزيارات. وقد تحدّ إعدادات المتصفح أو الخصوصية من هذا القياس. يمكنك التواصل معنا للاستفسار.

5. Storage and security

Data is stored in access-controlled systems and accounts. We keep it only as long as needed for the purposes above or as required by law.

6. Your rights

You may ask us to access, correct or delete the personal information we hold about you by contacting us.